November 9th, 2011
Red|souvenir: A piece of Austria to take away
Nothing beats home cooking! Just like us, our guests relish the Austrian delicacies offered by our Austrian... more
Archive of category: ‘Service’
October 21st, 2011
Austrian comfort in Business Class
In Austrian Business Class, our members of staff always provide our guests with a special level of service.... more
September 22nd, 2011
Customer Service: Interview with Christine Gottfried
At the beginning of our “Customer Service at Austrian Airlines” blog series, we offered you an insight... more
September 6th, 2011
Customer Service Part 2: Lost&Found, Helpdesk and Customer Relations
Lost baggage, delayed flight, booking problems? In order for us to react as quickly as possible to problems... more
August 30th, 2011
Customer Service at Austrian Airlines
Lost baggage, delayed flight, booking problems: Where do you turn to when there have been problems during... more
August 29th, 2011
Customer Service Part 3: Stories to make you smile
Sometimes our passengers really make us smile – and that is when they send exceptional requests to... more
